1.3 The Student Help Centre
The Advisors at University 1 help students become actively responsible for their education. Students are expected, among other things, to choose courses according to program requirements, build a timetable, register using Aurora Student, attend classes, complete assignments on time, be aware of deadlines and have a social life. Should difficulties arise in any area that would affect academic success the Advisors at the University 1 Student Help Centre are there to help ease the transition.
Academic Advisors are available to assist students with program planning, registration difficulties, personal issues or concerns, and to connect them to other campus resources. Newly admitted students should complete Start@U1 (see Section 3.4 in this chapter) prior to consulting with a University 1 Academic Advisor.
The Student Help Centre is located in 205 Tier Building. Hours of operation are normally Monday, Thursday and Friday 8:30 a.m. to 4:30 p.m. and Tuesdays and Wednesdays 9:30 a.m. to 4:30 p.m. Academic Advisors are available throughout the year (see Note). Advisors can assist students:
- In-person on a drop-in basis.
- On the University 1 telephone information system at (204) 474 6209 (Toll Free in Manitoba: 1 800 432 1960, ask for extension 6209).
- By e-mail at university_1@umanitoba.ca.
- Information is also available on our website at umanitoba.ca/u1.
Note: From time to time, Advisor availability may be reduced due to other commitments. If this should occur, students will be given as much advance notice as possible on the web (umanitoba.ca/U1), by automated voicemail (204-474-6209), and through notices posted outside 205 Tier Building. During peak registration times (particularly July and August; September Revision, January Revision and Voluntary Withdrawal deadlines), there may be significant wait times to see an Advisor.
